[title]
[message]Cancellation & Refund
Easy to Cancel Orders â
Cancellation
To cancel your the order please reach out to our customer support team via email or give us a call.
âī¸ Email : support@bolofresh.com
đ Phone: +91 8878 350035
We are available from 9 am to 7 pm from Tuesday-Sunday.
Refund
After receiving the order cancellation request, we will email you that we have received your request to cancel the order. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and the amount will be refunded as soon as possible. Please get in touch with our customer support team if you need to know the status of your refund.
Compensation
We assure you our packing team will thoroughly check and then pack the products before delivery. Still, if you find any faulty item inside your order, please immediately inform our customer support team via call, WhatsApp or email. If proven, we will first try to re-arrange to deliver that particular item to you.
Or if you still don't agree about it!
As compensation, we can offer:
a) Some extra 'Reward Points' so that you can claim an additional discount with your next order.
b) In terms of heavy damage: We will redeliver a new order as compensation.
Re-order | Pre-order
Let customers speak for us
C.
Ohh.. Lovely..!!
All the items in this Thali taste top level with perfect use and blending of different spices in different items.
Also packaging is well organized.
SAHELI ROY
The foods tasted really good
I have ordered, one Mecho Thali, one Khokhosh Thali, Bhapa Mishti Doi and Thumbs Up. All the foods in both the thalis were good except Chutney and Dal. One more thing, please decrease the spice level in Chicken preparation.Everyone cannot tolerate that amount of heat.
Regarding the Chutney,a Jam was provided instead of Chutney and Dal was of no taste.
Rest,all was fine.The Bhapa Mishti Doi was exceptionally good.Hoping to get an improved taste next time.
Debjani Mitra
Very good
We enjoyed the dish very much.
Gourab Saha
Delicious food with affordable price. Must recommend.
S.B.
aha ki swad
My mother was from Bangladesh. During my childhood my mother used to make this type of pulao during my childhood festive days, and I used to love it. After a long time, I got to recall that same aroma, same taste and same texture. Thank You, Hana Haari for this. Loved your food.
S.B.
Uff ki khelam
This is the perfect Mutton kosha . With perfect spiciness and and its aroma sorted my sunday.
Sayan Dutta
OMG! What a Taste
I was excited about this new dish. I tried and it's so delicious. I am going to order this again someday.
Samik Kar
Today Order by Samik
Firstly i am astonished with level of packing they have done with food. Now let me come to food its was awsomeee. The chicken, mutton and basanti polau i loved it. Cant express in word until you have it. Finally after a long time i have a paturi like today. Will surely order from you.
